Sep 07 2016

Dealing with the Constant Complainer

If you manage people long enough, it’s likely you’ll come across someone who constantly complains.  This is a person I know well. In addition to having a few of them work for me over years, I use to be one.


Aug 02 2016

Are You Still Using a Rating System?

It never ceases to amaze me how many companies are still using rating and ranking systems. Consultancy firm Aon Hewitt found that 90% of 880 surveyed tech employers in a recent survey used performance rating.

Mar 22 2015

Negativity At The Office…We Can’t Blame It On The Weather

It’s not your imagination…the bad weather a third of the country experienced this winter put everyone a little on edge.  To endure the amount of snow that fell in Boston without one grumpy day would take a particularly happy saint.  

Oct 23 2014

4 Ways to Make Feedback Easy

Over the past several weeks, I’ve been hearing a common refrain from the folks I’ve met: “I never receive any feedback”.  To the rank & file, they find it frustrating as they want to move up and are not sure how orwhat they need to do to achieve their goals.


Feb 19 2014

5 Tips for Dealing with a Toxic Leader

Several years ago, I invited Dr. George Reed, an expert on Toxic Leadership to one of my leadership meetings. Not surprisingly, when he asked the group how many people had worked for a toxic leader, at least half the room raised their hand, including me.Dr. Reed defines toxic leadership as:



Sep 04 2013

Freshening Up the Stale Performance Appraisal

Here’s a shocker- half of employees think their performance appraisals are inaccurate and over half feel they don’t motivate performance.  What we've always known has finally been validated by a study completed by Globoforce Consulting. As a manager, I hated completing the “annual” review. They were a boatload of work and were rarely an accurate reflection of performance because:

Dec 21 2012

New Year’s Resolution # 1- Get Rid of the Annual Appraisal!

If you’re like most people, you’re already thinking about resolutions for next year. Let me suggest one for you. Stop using an annual or semi-annual appraisal.  If you can’t deliver feedback in real time, what’s the point?